HBC - Customer Service

Online Customer Service 877-560-9009
9am - 9pm Pacific / 12pm - 12am Eastern.

You can also use the email contact form on this site and we'll get back to you as soon as possible.

If you need directions to the shop or have any questions about the Mount Pleasant store, please call 843-884-1035 

The Mt Pleasant shop is located at:
          Hostel Board Company
          628 Coleman Blvd.
          Mount Pleasant, SC
          29464
          Store Hours
          10am - 7pm Mon - Sat
          11am - 5pm Sunday

Returns and Refunds

Please visit the HBC returns page.

Shipping Information

US lower 48 states ship USPS Parcel Post and is free on any item in our online store. Shipping takes anywhere from 3-8 business days to arrive anywhere in the lower 48 US states.  Have shipping questions?  Check out the shipping information page. If you don't find your answer there or need more help with shipping questions, just give us a call and we will be happy to help.

General Questions - Product Questions

If you just have general questions about anything or any of our products fill out the contact form and we'll be happy to answer any questions you may have. Leave your number for a faster reply and let use know when it's OK to call back.